Privacy Policy
Effective Date: 3/1/2026
Your Community Handyman LLC ("Company", "we", "us", or "our") operates a platform that connects homeowners with handyman and home maintenance service providers. This Privacy Policy explains how we collect, use, disclose, and protect personal information when users access our website, request services, or interact with our platform.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
- Full name
- Email address
- Phone number
- Property address
- Description of requested work
- Photos or videos uploaded to request services
- Payment information
- Communication with our team
Automatically Collected Information
When visiting our website we may collect:
- IP address
- Browser type
- Device type
- Operating system
- Website interaction data
- Referring pages
This information helps us improve website performance, security, and usability.
2. How We Use Information
We use collected information to:
- Provide service quotes and estimates
- Match customers with service providers
- Schedule and complete service requests
- Process payments
- Communicate regarding service requests
- Improve our platform and services
- Detect fraud or misuse
- Maintain legal and financial records
We do not sell personal information to third parties.
3. Information Sharing
Service Providers and Contractors
To fulfill service requests, we may share necessary information with assigned service providers including:
- Name
- Property address
- Job description
- Photos or videos of the requested work
Third-Party Services
We may use third-party services including:
- Payment processors (e.g., Stripe)
- Cloud hosting providers
- Email communication systems
- Analytics services
- Fraud prevention services
These providers only receive the information necessary to perform their services.
4. Payment Processing
Payments may be processed through third-party payment processors. Your Community Handyman LLC does not store full credit card numbers on our servers.
5. Data Security
We implement commercially reasonable security measures to protect personal information. However, no system can guarantee absolute security.
6. Data Retention
We retain information as long as necessary for service delivery, legal compliance, and record keeping.
7. Cookies
Our website may use cookies or similar technologies to improve user experience and analyze website usage. Users may disable cookies through browser settings.
8. User Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
Requests can be submitted to: accounting@yourcommunityhandyman.com
9. Children's Privacy
Our services are intended for individuals over the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date.
11. Contact
Your Community Handyman LLC
1500 NW 89th Court
Unit #216
Doral, Florida 33172
accounting@yourcommunityhandyman.com